INSURANCE CLAIMS PROCESS
We make sure that claim registration is simple, quick & hassle-free. Once your beneficiary registers a claim, our claim experts examine the claimant statement as well as the submitted documents. If all is good, the claim amount is settled without any delays so that your loved ones can use the amount when they need it most.
Step 1 - Claim Intimation and Registration
For Claims intimation to Aegon Life, submit duly completed claim forms and other documents at the nearest Aegon Life Branch Office or at our Head Office. Please click on the below links to see/ download the requirement list, claim forms and to locate our nearest branch office.
List of claim requirements , ALIC branch Locator and Network Hospital list for cashless health claim
Already registered a claim and want to know the status? Click here
Claim Intimation form- Individual and Keyman policies
A) Natural / Accidental/ Suicidal Death Claim
B) Other Forms
C) Accidental Disability / Dismemberment claims forms
D) Critical illness / Women Critical illness claim forms
E) Terminal Illness claim form
Group Claim Intimation form
Health Reimbursement claim form
Step 2 - Payment of Fund Value
Aegon Life Insurance aims at providing immediate support to its customers and their dependents in the unfortunate event of the demise of their loved ones. By virtue of this philosophy, we will payout the fund value accrued under the policy to the beneficiaries as on the date of intimation of death (I.e. upon submission of all the documents mentioned in the requirement list as per the type of claim)
Step 3 - Settlement/ Benefit Payout
Upon receipt of the complete set of documents (as mentioned in the requirement list), we will commence the claims process immediately. In case of any clarifications / further requirements, we will get in touch with you. Upon verification of the documents, if all the documents as per the requirements are received and are found to be in order, we will release the balance/ complete death/ rider benefit amount to you/ beneficiary subject to all other terms and conditions of the contract being fulfilled.
Health Insurance Claims
Click here for tracking the claim status where you can check the time of receipt of request, in-process status, time of disposal of claim & decision taken regarding your Health Insurance Policy.