CLAIMS

INSURANCE CLAIMS PHILOSOPHY

Aegon Life Insurance is committed as a responsible life insurer to pay out all genuine claims, while reserving the right to repudiate fraudulent claims.

We understand the value of security. More importantly, we understand the value of emotions, which is why we do our bit by being there for you when it matters the most. We, at Aegon Life look at life insurance from a customer’s perspective and promise to pay every genuine claim; all one needs to do is follow these simple guidelines:

  • Verify all the contents in the proposal form
  • Disclose all your health and lifestyle related information
  • Understand and be informed about all your product ‘exclusions’ and ‘benefits’
  • Ensure the premiums are paid regularly and the policy is kept active

Our sole objective is to provide professional and fair service and meet our customer's needs by prompt and efficient payment of all valid claims by:

  • Paying valid claims quickly and efficiently and support the claimant at every step.
  • Responding to all customers within the relevant service standards.
  • Assessing claims in a consistent, fair and objective manner.
  • Adhering to the relevant claims legislation, industry codes of practice, IRDA rules and Ombudsman standards.

Fill the required information to track the latest updates on your insurance claim.

Get answers to your most frequently asked questions about filing a claim or submitting a claim

Aegon Life Insurance (ALI) is committed as a responsible life insurer to pay out all genuine claims, while reserving the right to repudiate fraudulent claims

We trust to reinforces our commitment to ensure a speedy claim settlement at a time, when you need it the most!

Intimate your claim to us through online, this makes your work easier to submit the information require

Contact Aegon Life

1800-209-9090

We aim to provide our customers with best possible services.

Look out for your queries here

Reach out to COO Escalation desk, if the resolution is not as per your expectation

"Your time is important and that is why we at Aegon Life are making a service commitment to you t