Write to Us
Aegon Life Insurance Company Limited,
Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,
Western Express Highway, Goregaon (East), Pincode (Mumbai- 400063.)
SMS MENU to 9221010101
If you wish to help yourself, use our Interactive Voice Response (IVR) system. Before calling our IVR, keep your policy number and personal T pin number handy and follow the simple steps below:
Step 1. Call our Toll-free number 1800-209-9090
Step 2. Select your language (English or Hindi)
Step 3. Select the IVR option '2' as an existing customer
Step 4. Select the IVR option “2” to transact on your Policy
Step 5. Enter your personal T pin number
Step 6. Then, enter your policy number
Step 7. Speak to our customer care executive and give your instruction for the service desired
IVR Service Options
In case you do not have your personal T pin number, you can submit your Service Request application at our branch. Click here to find out where our branch is located in your city.
Note: In case you do not have a T pin number and wish to get one, please call our toll-free number 1800-209-9090 and our customer care executive will be happy to assist you in getting a fresh T pin number issued.
Services on your fingertips
You can avail all your policy details anytime, anywhere by simply sending the SMS to 9221010101 with the codes mentioned below :
SMS Codes and Description
|MENU||Menu for all the below mentioned servicing options||PROD||Details on New Product|
|RENEW||Premium Due Details||FUND||Details about Fund Value|
|CALL||Request for a call back||STATUS||Current status of your Policy|
|TPIN||Generate Your TPIN||RECEIPT||Request Premium Receipt|
|CPR||Request Consolidated Premium Statement||US||Unit Statement|
Some of our services can only be availed of by submitting a filled form at any of our branches. Please select the service you require, click on the link to download the relevant form(s). Fill the form(s) as required and submit at our branch nearest to you or send it to our Head Office address.
Click here to locate our branch in your city.