Escalation Matrix

COO Escalation Desk

If the resolution you receive does not meet your expectations, please click here to send an email to our COO – Mr. R.Sankaranarayanan.

"My team and I endeavour to provide you with the highest standards of service. In the event that we have not been able to meet your expectations, I would be delighted to have you share your feedback so that my team and I will expedite the resolution. Thank you for your business."

- Mr. R.Sankaranarayanan 
  Chief Operating Officer 

Write to GRO

If you are still dissatisfied with the resolution you receive, you may write to gro@aegonlife.com

Insurance Ombudsman

If your issue remains unresolved, you may directly approach the Insurance Ombudsman for Redressal. Click here for addresses of the Insurance Ombudsman Offices.

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