Escalation Matrix

COO Escalation Desk

If the resolution you receive does not meet your expectations, please click here to send an email to our COO – Mr. R.Sankaranarayanan.

"My team and I endeavour to provide you with the highest standards of service. In the event that we have not been able to meet your expectations, I would be delighted to have you share your feedback so that my team and I will expedite the resolution. Thank you for your business."

- Mr. R.Sankaranarayanan 
  Chief Operating Officer 

Write to GRO

If you are still dissatisfied with the resolution you receive, you may write to

Insurance Ombudsman

If your issue remains unresolved, you may directly approach the Insurance Ombudsman for Redressal. Click here for addresses of the Insurance Ombudsman Offices.

Retrieve A Quote