Grievance Redressal

We are here for you!

One thing we take very seriously is your grievances. Be rest assured that we are here for you and with you to resolve any grievances you may have to the best of our abilities.

Choose a preferred channel
Write to us

Aegon Life Insurance Company Limited, Building No. 3, Third floor, Unit No. 1 NESCO IT Park, Western Express Highway Goregaon (E), Mumbai 400 063

Locate a branch near you

In case you think it would be better to seek a resolution by visiting a branch near you, Click here for a quick list of our branches.

Escalation

If you are still not satisfied with the resolution provided, you can escalate the issue by approaching the escalation desk at escalation.desk@aegonlife.com

Write to the GRO

In case you are still not happy with the response, you can seek a resolution by writing to gro@aegonlife.com

Insurance Ombudsman

If for some reason your issue still remains unsolved, you may directly approach the Insurance Ombudsman for Redressal. Click here to for addresses of the Insurance Ombudsman Offices.

Grievance Redressal Policy

Need to know more? Download   Grievance Redressal Policy.