OUR SERVICE COMMITMENT
"Your time is important and that is why we at Aegon Life are making a service commitment to you to ensure you timely feedback on queries, quick response on requests and a speedy resolution on complaints"
1. We are committed to answer each and every call that you make to our toll free number. In case we are unable to pick up your call we commit to call you back.
2. We commit to resolve your requests within the prescribed time line.
For process related to Issuance & Acceptance of Policy, Click here to know more
For process related to Endorsements, Acceptance of policy servicing requests & Payment of benefits, Click here to know more
Document list required for Address proof and ID proof
3. We commit to resolve your queries and complaints to your satisfaction. If things still don’t work out please write to our Chief Operating Officer at email@example.com
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We aim to provide our customers with best possible services.
Look out for your queries here
Reach out to COO Escalation desk, if the resolution is not as per your expectation