iRETURN INSURANCE PLAN

A Term plan with Return of Premium is a contract between the applicant and the Life Insurance Company, under which the applicant agrees to pay a certain amount of money (Premium) per year for a fixed period in order to receive a guaranteed amount of money (Sum assured) in the event of his death during the policy term, payable to his nominee (any family member). And at the end of the policy term, on survival, sum of all premiums (excluding rider, extra premium & taxes) paid will be returned to the policy holder.

Yes. Copy of the test results will be made available to you along with the policy document.

You have the option of either uploading your documents on the website or sending it via courier to us.

In case your Policy has become Paid Up, the sum of all premiums paid (exclusive of service tax and rider premiums and extra premium if any) will be returned on survival till the end of the Policy Term.

A Term Plan with Return of Premium is best suited for working individuals who have dependants (Children, parents) and are looking for a considerable sum of protection against uncertainties of life (death). A Term Plan with Return of Premium is meant to fulfil the basic purpose of any Life Insurance policy by providing financial security for the applicant and his family. Besides, Premiums paid for the base Policy are returned on survival at the end of Policy Term.

To obtain the best possible results from your life insurance medical exam, we suggest that you follow these basic steps:

Have your photo identification available

Please wear a short-sleeved garment or one with sleeves that easily roll up

Try to fast for at least eight hours before your exam (12 hours is preferred). You may drink water

The best time to do your exam is in the morning.

Drink a glass of water an hour or so before the exam to facilitate obtaining a urine specimen

Avoid coffee, soda, tea or other products with caffeine for several hours before the exam

Avoid smoking or chewing tobacco for at least one hour prior to your scheduled appointment

Avoid alcoholic beverages for at least 24 hours prior to the exam

Avoid nasal decongestants

If you require a large blood pressure cuff, let the examiner know prior to the appointment

Get a good night's rest before the medical exam

Schedule the appointment for the least stressful time of the day

Do not engage in strenuous exercise for 24 hours before the exam

Prepare in advance for questions regarding medical conditions, surgeries, medications, or other treatments you may have had. The examiner will also ask you for the names and addresses of physicians and/or hospitals that have treated you.

Once the policy is issued changes related to the Policy Term or Sum Assured cannot be processed. You can re-apply for a fresh policy with the desired Policy term or Sum Assured.

28 days prior to the Premium due date we will post the renewal letter to you. 7 days prior to the Premium due date, an email notification will also be sent to the registered Email id. Along with this you will also receive a SMS & call from Aegon Life.

No. Loan facility is not available under this plan.

It is always prudent to buy an individual Life Insurance policy because a). The insurance amount you are covered for may not be enough. b). The policy cover lasts till you are associated with the employer. c). The older you get, the higher is the premium.

The medical/ paramedical examiner has to follow the following basic protocol. Use a pair of sterile gloves per procedure or patient Use a single-use device (a needle and syringe is a single unit/ Vacutainer for blood sampling and drawing Discard the needle and syringe immediately into a container. Physical destruction of the needle and syringe will be done at the diagnostic center as per “bio-medical waste” guidelines Disinfect the skin at the venepuncture site Place laboratory sample tubes in a sturdy rack before injecting into the rubber stopper Should you notice any deviation to this protocol, you reserve the right to refuse to undergo the medical examination. You are requested to report any such practice observed by writing to customer.care@aegonlife.com

The rider can be added anytime during the Policy Term and the rider can be detached from the next premium due date after the request has been made. Addition of riders will be subject to underwriting requirements. Please contact our customer care toll free number- 1800-209-9090 (Mon-Sat 9am to 7pm) for more details.

You can contact us on our toll free no 1800-209-9090 or you can write to us at customer.care@aegonlife.com

No, increasing the Sum Assured of the Policy is not possible during the Policy Term.

Aegon Life ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, our site is protected by Secured Socket Layer (SSL) technology by VeriSign, the leaders in encryption technology. The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Aegon Life doesn’t store any Credit/Debit card, Internet banking related information provided by the customer.

Product Name: Aegon Life iReturn Insurance Plan UIN 138N050V01 For more details on terms and conditions, please read the sales brochure carefully before concluding a sale. Insurance is the subject matter of the solicitation.

The Policyholder can apply for reinstatement of the lapsed / Paid Up Policy within two years from the due date of the first unpaid premium (“Reinstatement Period”). In case of reinstatement, the policyholder will need to pay all unpaid premium + interest.

It is said that a good estimate for calculating your insurance amount should be 8-10 times of the gross yearly income. Although this a good thumb rule but at the same time, it is also an oversimplified way of calculation. This calculation does not factor in the life style or debts of the insured, as different people have varying lifestyle and different amount of debt to repay. Use our simple and effective calculator to check your ideal insurance amount!

Nominee can intimate directly to the company’s registered address or any branch offices in writing or log onto www.aegonlife.com to make online claim intimation.

No. The Terminal Illness benefit is an in-built benefit available with the AEGON Life iReturn Insurance Plan, and you do not need to pay any additional premium for availing this benefit.

A licensed paramedical examiner (such as a nurse, lab technician etc) or a medical examiner (MBBS, MD etc) will typically conduct the exam. These paramedical/ medical examiners work independently and are not direct employees of ALIC. However, they are associated with a particular diagnostic centre and must always display their identity card (of their association with the lab/ diagnostic centre). As a part of the identification process and for security reasons, please insist on seeing the identity card of the person visiting/ performing the medical examination in a home facility. Should the examiner refuse to show the ID card; you reserve the right to refuse the medical examination.

A nominee is a person who is eligible to receive the coverage amount from insurance policy in the event of death of the Life Assured.

Our objective is to settle claims as early as possible and you would be glad to know that after receiving the necessary documents we take not more than 6 working days to settle a claim.

In case if Terminal Illness benefit is paid and the Life Assured survives till the end of Policy Term , all premiums paid (exclusive of service tax, rider premiums, and extra premium charged if any) will be returned back.

ALI pays for the medical exam to the medical service provider. There is no cost to you.

If death takes place during the term of the insurance policy, then the nominee receives the Sum Assured under the plan.

Following are the points that need to be kept in mind to ensure a hassle-free claim experience: I. Double-check details with regard to your nominee. II. Ensure that your nominee knows the details of your policy such as sum assured, policy term. III. Also keep your policy bond in a safe place and ensure that your nominee knows where the original policy bond is stored. IV. Pay your premiums regularly so that Policy is in force.

Yes, depending on your need for protection, you can opt for a duration of 5,10,15, or 20 years.

A routine medical exam includes the following:- Basic physical exam (height, weight, blood pressure, pulse) is conducted Urine specimen may be collected on some occasions Blood samples may also be taken Some cases may also require ECGs and/or Treadmill ECGs (stress tests) The exam is usually completed within 30 minutes.

In case of survival till the end of the Policy Term, all Premiums paid (exclusive of service tax and rider premiums and extra premium charged if any) will be returned back to you.

The quote number for which you have made the payment is your Policy number.

You have the following options for the duration of premium payment: I. Pay in lump-sum as a Single Premium II. Pay for only 5 years III. Pay for the complete Policy duration.

The examiner will ask questions regarding medical conditions, surgeries, medications, or other treatments you may have had. The examiner will also ask the names and addresses of physicians and/or hospitals that have treated you (if applicable). You may wish to have this information handy to save time during the exam.

Once the policy is issued, Premium will remain the same for the entire tenure of the policy. This is subject to service tax regulations as declared by the Government of India.

You can submit the past medical reports however post reviewing the same we will confirm whether we can consider the same or not.

We do not encourage you to surrender the Policy, at it breaks your protection. However we do realise the importance of availability of cash at a short notice in case of emergencies. Therefore, if your Policy acquires a Surrender Value then we promise to pay it to you as per the details mentioned in the product brochure.

All information obtained during the medical exam is strictly confidential and is sent directly to the Company for the purpose of risk assessment. Assessment is done by trained professionals at AEGON Life office.

In case you are a frequent traveller to foreign locations, you need to just disclose the same in the form with respect to the ‘travel question'. You do not need to inform the company of your travel abroad unless you have already got an offer or work permit and are in the process of migrating while applying for the policy.

We request you to be careful while filling the proposal form as this information is very critical for Risk assessment & decision on the policy. However if you miss out any information, please write to customer.care@aegonlife.com with the details.

On non-payment of premium, the Policy will acquire either a Lapse or a Paid Up status depending on the number of premiums already paid.

One of the life insurance company's authorized representatives will call you to schedule an appointment. The medical will be conducted by an approved paramedical/ medical examiner. You may additionally receive a call from such examiner/ diagnostic center to confirm the appointment and also to brief you on the examination process. To meet your needs, the medical exam may be performed at your home, office, or at the diagnostic center. The authorized representative will inform you of the examination location in advance.

Post applying for the plan if one is travelling abroad or attains an NRI status, the cover from the iReturn plan will still be applicable.

You can courier an original copy of the cancelled cheque along with the original ECS MANDATE FORM, which is available on the website to Aegon Life Insurance, Building no.3, Third floor, Unit no.1, NESCO IT Park, Western Express Highway, Goregaon (East), Mumbai 400 063

If a Policy in Paid Up status, then Paid Up Sum Assured will be paid out in case of death during the Policy Term. Paid Up Sum Assured = (Total premiums paid/ Total premiums payable) x Sum Assured