T-PIN stands for Telephone Personal Identification Number. It is a password consisting of a 4-digit number unique for your policies with us. The same has to be used along-with the policy number for giving policy servicing request over the phone.
It also enables you to access your policy details over our Interactive Voice Response (IVR) system.
For security reasons your T-PIN will be sent to your mailing address separately, post your policy issuance. Incase, you have not receive the T-PIN then please contact our customer service toll free number 1800-209-9090 between 9:00 am to 7:00 pm (Monday to Saturday), and our service executive will assist you for issuance of a new T-PIN.